Legal

INTRODUCTION

SOFSY INTERNATIONAL LTD. ("Company," "we" or “us”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the personal information we may collect online at www.sofsy.com ("Website" or "Site"), through SMS or mobile text messaging, and by other ways in which you may interact with us (e.g., speaking with customer service). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it. By accessing or using the Website or opting into our SMS services, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of this Website or SMS services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. INFORMATION WE COLLECT

We collect several types of information from you in various ways when you interact with us. This includes information by which you may be personally identified and other information about your internet connection, the equipment you use to access our Website and usage details. The types of Personal Information we obtain depend on how you interact with us and our products and services, including:

Personal identifiers, such as name, address, and email address.
Contact information, including telephone number and postal address.
Financial information, such as credit/debit card or other payment method information.
Demographic information, including age, gender, and nationality.
Internet, application, and network activity, such as cookie IDs and browser visits.
Employment and education information.
Sizing and skin tone details for personalized product recommendations.
SMS/Mobile Text Information, including your phone number and text message content if you opt-in to our SMS or mobile text messaging services.
User Contributions posted on our Website or transmitted to other users or third parties.

2. HOW WE COLLECT PERSONAL INFORMATION

Personal information about you is collected in various ways, including directly from you (e.g., purchases, account registration, customer service interactions, SMS opt-ins), automatically through technologies like cookies and web beacons, and from third parties (e.g., social media platforms, data analytics providers).

3. USAGE DETAILS, IP ADDRESSES, COOKIES AND OTHER TECHNOLOGIES

We collect certain information automatically as you navigate our Website or interact with our emails and advertisements, including through Web Beacons and cookies. This information helps us to improve our Website and tailor your experience.

4. USE OF INFORMATION COLLECTED BY US

We use the information we collect to provide and improve our services, including our Website and SMS messages, process orders, communicate with you, and for marketing purposes. This includes using your sizing and skin tone details for personalized product recommendations.

5. DISCLOSURE OF PERSONAL INFORMATION

Your information may be shared with service providers, credit card companies, shipping partners, third-party marketing partners, and others as described in our policy. Personal Information collected through SMS services may also be shared with our SMS platform providers for delivering and managing the SMS services.

[Remaining sections: 6. Children and Privacy, 7. Security, 8. Your Rights, 9. Contact Information, 10. Business Transfer, 11. Limitations on Liability, 12. Changes to Our Privacy Policy, 13. Information for California Residents – California Privacy Rights should follow the original structure, updated to include references to SMS services and the collection of sizing and skin tone details where relevant.]

CONTACT US

For any questions or comments about this Privacy Policy or personal information, to exercise any applicable rights, to make a complaint, or to obtain information about our policies and practices, our Privacy Officer can be reached by email at legal@sofsy.com or by mail at:

SOFSY INTERNATIONAL LTD. Attn: Privacy Officer Amelia House, Crescent Rd, Worthing, BN11 1QR, UNITED KINGDOM

INTRODUCTION

1. INFORMATION WE COLLECT

Personal identifiers, such as name, address, and email address.
Contact information, including telephone number and postal address.
Financial information, such as credit/debit card or other payment method information.
Demographic information, including age, gender, and nationality.
Internet, application, and network activity, such as cookie IDs and browser visits.
Employment and education information.
Sizing and skin tone details for personalized product recommendations.
SMS/Mobile Text Information, including your phone number and text message content if you opt-in to our SMS or mobile text messaging services.
User Contributions posted on our Website or transmitted to other users or third parties.

2. HOW WE COLLECT PERSONAL INFORMATION

3. USAGE DETAILS, IP ADDRESSES, COOKIES AND OTHER TECHNOLOGIES

4. USE OF INFORMATION COLLECTED BY US

5. DISCLOSURE OF PERSONAL INFORMATION

6. CHILDREN AND PRIVACY

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to us or on the Website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on the Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any username you may use. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will work to delete that information.

7. SECURITY

We employ 128-bit encryption technology in all areas of the Site that require you to provide your personal or account information, including those areas related to online ordering and order status. The Site utilizes industry-standard firewalls and Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive Personal Information, such as your name, address and credit card number.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. You should recognize, however, that no computer system is fully secure and that there are inherent risks associated with Internet transactions. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. To make sure you have the latest security features on your browser, you may want to download the most recent version of your favorite browser, which should have full SSL support.

8. YOUR RIGHTS

Consistent with applicable law, you may exercise the rights described in this section. Please note that some of the rights may vary depending on your country, province, or state of residence.

Accessing, Updating, Correcting or Deleting Personal Information You may at any time access your Personal Information by emailing us at concierge@sofsy.com. If your name, email or postal address, telephone number or other Personal Information changes, you may update, correct or omit the relevant information by contacting us at concierge@sofsy.com.

Removal/Opt-Out If you no longer wish to receive communications from us you may opt-out by sending an email to concierge@sofsy.com or by clicking on the unsubscribe link within any marketing email you receive from us.

California Residents You Have the Following Rights Under the CCPA:

Right to request sofsy disclose Personal Information, or Categories of Personal Information, it collects, uses, discloses, and sells.
Right to request sofsy delete Personal Information we have collected from your right to request sofsy opt you out of the sale of your Personal Information. For more information regarding these rights and how to exercise these rights, please consult the “13. INFORMATION FOR CALIFORNIA RESIDENTS – CALIFORNIA PRIVACY RIGHTS” section below.

9. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at concierge@sofsy.com.

10. BUSINESS TRANSFER

We may transfer or assign any customer information, including Personal Information, owned, under the control of, or received by the Company or its affiliates, in connection with a merger, divestiture, stock sale, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding.

11. LIMITATIONS ON LIABILITY

IN NO EVENT WILL SOFSY INTERNATIONAL LTD. OR ITS PARENT, AFFILIATES, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, LICENSEES OR ANY PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THE SITE OR ITS PRODUCTS OR SERVICES BE LIABLE IN ANY MANNER WHATSOEVER FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS, USE OR INABILITY TO USE THE SITE, OR IN CONNECTION WITH ANY FAILURE OR PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE (INCLUDING LOSS OF PROFITS, LOSS OF BUSINESS OR DATA, BUSINESS INTERRUPTION, AND DAMAGES THAT RESULT FROM INACCURACY OF THE INFORMATION OR INCONVENIENCE, DELAY, OR LOSS OF THE USE OF THE SITE). THE FOREGOING LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF SOFSY INTERNATIONAL LTD. OR ITS AFFILIATES OR ANY OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.

12. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' Personal Information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the privacy policy. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this privacy policy to check for any changes.

13. INFORMATION FOR CALIFORNIA RESIDENTS – CALIFORNIA PRIVACY RIGHTS

Categories of Personal Information We Collect and Our Purposes for Collection and Use You can find a list of the categories of personal information that we collect in the “INFORMATION WE COLLECT” section above. For details regarding the sources from which we obtain Personal Information, please see the “HOW WE COLLECT PERSONAL INFORMATION” section above. We collect and use Personal Information for the business or commercial purposes described in the “USE OF INFORMATION COLLECTED BY US” section above. For details regarding how Personal Information is shared, please see the “DISCLOSURE OF PERSONAL INFORMATION” section above.

Deletion and Access Requests Subject to certain limitations, California residents have the right to request deletion of their personal information. Once we receive a request, we will delete the Personal Information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. Choosing to delete your information may impact your ability to use our websites and online features.

You may submit a request for a copy of the information collected about you in the last twelve (12) months, or request deletion of information.

Sale of Personal Information and the Right to Opt-Out Though we do not receive any monetary compensation, our use of tracking technologies may be considered a “sale” under California law. You can opt-out of being tracked by these third parties by clicking the “Do Not Sell My Personal Information” link at the bottom of our website and by selecting your preferences. Please note that your use of our website may still be tracked by sofsy and/or our services providers. We do not knowingly sell the Personal Information of consumers under 16 years of age.

Categories of Personal Information disclosed that may be considered a “sale” under California law: basic identifying information, device information and other unique identifiers, internet or other network activity, geolocation data, and commercial data.

Categories of third parties to whom personal information was disclosed that may be considered a “sale” under California law: advertisers and marketing partners, data analytics providers, and social media networks. How to Submit a Verifiable Request

You can submit a request to access or delete your Personal information using the methods listed below:

Access Requests: Call 1-209-732-5446
Deletion Requests: Call 1-209-732-5446
Opt-Out of Sale of Personal Information Request: send an email to concierge@sofsy.com

Non-Discrimination

sofsy will not discriminate against you because you exercise your rights. For example, sofsy will not deny you goods or services or charge you a different price or rate for goods or services if you make an access, deletion, or opt out of sale of Personal Information request.

CONTACT US

SOFSY INTERNATIONAL LTD. Attn: Privacy Officer Amelia House, Crescent Rd, Worthing, BN11 1QR, UNITED KINGDOM